Delivery Information

At Klink711.com, we strive to provide reliable and efficient shipping services for our customers in North America and Europe. Below are our shipping policies to ensure a smooth delivery experience.

Shipping Costs: Klink711.com proudly covers all standard shipping costs for orders, making your shopping experience more affordable. However, return shipping costs are the responsibility of the customer, as outlined in our Return Policy.

Shipping Partners: We partner with trusted international couriers, including ZTO Express, SF Express, DHL, and UPS, to ensure secure and timely deliveries. The choice of courier depends on the destination, order size, and availability.

International Shipping Guidelines: All shipments comply with international customs regulations. Customers are responsible for any applicable customs duties, taxes, or fees imposed by their country. We recommend checking local regulations before placing an order. Klink711.com ensures proper documentation to facilitate smooth customs clearance.

Processing and Delivery Times: Orders are processed within 1-3 business days after payment confirmation. Delivery times vary by destination: 5-10 business days for North America and 7-14 business days for Europe. Delays may occur due to customs processing or unforeseen circumstances. Tracking information will be provided once your order ships.

Shipping Insurance and Compensation: All orders are insured against loss or damage during transit. If your package is lost or arrives damaged, please contact our customer service within 7 days of delivery (or expected delivery date) to initiate a claim. We will work with the courier to resolve the issue, offering a replacement or refund as per our terms.

Thank you for shopping at Klink711.com. We are committed to delivering your orders efficiently and securely. For further details, please refer to our Return Policy or contact our support team.

Contact Info

Email: service@runjade.com.cn

Support: Monday to Friday 9:00am – 6:00pm